In August 2019, Captain Tom Hutchison was appointed CEO of the Montrose Port Authority. To grow the port and ensure that it remained a leader in its field, Hutchinson wanted Port Montrose to be seen as the smartest port around. An introduction from Scottish Enterprise to ION gave him the opportunity to turn that vision into a reality. Montrose wanted to create an efficient, integrated, digital system with three major objectives:
- To digitise the Port Control whiteboards to streamline processes and reduce errors
- To digitise the back office functions and reduce the time taken to prepare accounts for clients
- To open up the Port’s processes to the wider port community and create greater efficiency among their stakeholders
To see the outcome of the case study, download the attached PDF: Marlin Smart Port Case Study
For more on port call optimisation, you can also watch this webinar, which reveals how port call digitalisation can give you a business advantage in today’s competitive port sector. Attendees will be updated on the latest feedback from UK ports engaged in the process and hear a testimonial from a port CEO who has recently taken action to move his port through the digitalization maturity framework.